Due to the ongoing situation with COVID-19, we are experiencing a higher volume of queries to normal. Please rest assured, our Customer Services Team are working tirelessly to ensure we respond to you as soon as possible.

During this time, we ask that if you need to contact us, that you temporarily do so via the following methods:

1) Click on the LIVE CHAT tab on the right hand side of your screen (Mon to Fri 8am to 6pm, Sat & Sun 9am to 4.45pm)

2) Email us at customerservices@shoezone.ie

Before contacting us, please read through our FAQs to see if we can answer your query there first.

If you are contacting us to track your order, then you can simply do this by clicking here.

Delivery Information

Call us by phone
Call Our Customer Services Team
Sunday
  9am - 4:45pm
Monday
  8am - 6pm
Tuesday
  8am - 6pm
Wednesday
  8am - 6pm
Thursday
  8am - 6pm
Friday
  8am - 6pm
Saturday
  9am - 4:45pm
Email Us
Email Us
Please include the following information in your email:
-your name (as registered on the site)
-your order number
-the style number and size
-the nature of your enquiry
Write To Us
Write To Us
Customer Services
Shoe Zone Retail Limited
Humberstone Road
Leicester
Leicestershire
LE1 2LH
United Kingdom
Be Social
Be Social
Contact us using the following Social Media platforms.
Online Form
Complete Our Online Form
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Order Number
if you have one
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Your personal data is important to us and we are committed to keeping it safe. Before entering any personal information into our site we advise you to read our Privacy Policy which can be found here. Do not send us any payment information via this contact form.
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